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KMID : 0388320160230020115
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Journal of Korean Academy of Fundamental Nursing
2016 Volume.23 No. 2 p.115 ~ p.125
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Meta Analysis of Variables related to Emotional Labor of Hospital Nurses
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Kim Jong-Kyung
Kim Jung-Hee
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Abstract
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Purpose: The purpose of this study was to use meta-analysis to evaluate factors and variables related to the emotional labor of hospital nurses.
Method: The study included variables obtained from 66 recently published studies, doctoral dissertations, and master's theses.
Results: The related variables were categorized into five factor groups: internal character factor, nursing care related factor, environmental factor, emotional response, and job response. For the defensive variable, job related response (effect size [ES]=-.17), environment (ES=-.14), internal character (ES=-.08), nursing care (ES=-.06), and emotional response (ES=-.06) showed significant effect size among the five categorized variable groups. For the risk variable, internal character (ES=.44), emotional response (ES=.46), environment (ES=.27), job related response (ES=.27), and nursing care (ES=.19) showed significant effect size among the five categorized variable groups.
Conclusion: The results of this study identified defensive and risk variables related to emotional labor of hospital nurses. Self-efficacy, social support, leaders' care, and communication are important factors for managing emotional labor of hospital nurses.
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KEYWORD
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Emotional stress, Hospitals, Meta-Analysis, Nurses
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